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Home News Kenya

MPESA services can now be accessed by dialling *334#

by Tech Magazine
September 14, 2020
in Kenya, News
1 min read
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MPESA services can now be accessed by dialling *334#
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Safaricom today has announced that they have rolled out MPESA services through a shortcode menu. MPESA services will now be accessed by dialling *334# on your phone.

This will pair well with the current methods of accessing MPESA menu, which is through the toolkit and the mySafaricom app.

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“We have embarked on a strategy to simplify our range of products and services for our customers and to provide them with an even better experience. M-PESA on *334# is our first solution as part of the ongoing strategy and it refines how our customers interact with the service. Customers now have the opportunity to truly confirm the details of a transaction before it can progress making reversals a thing of the past,” said Peter Ndegwa, CEO, Safaricom.

When you dial *334#, you will be presented with a list of MPESA services that you can use. This includes:

  • Send Money
  • Withdraw Cash
  • Buy Airtime
  • Loans and Services
  • Financial Services
  • Lipa na MPESA
  • My Account
  • Mfuko wa Biashara
Tags: MpesaMpesa USSDSafaricom
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