Before starting, ensure both the buyer and seller have active eCitizen accounts. The seller initiates the transfer while the buyer completes it. The process takes about three working days once all steps are correctly followed.
NTSA Vehicle Transfer Process at a Glance
| Step | Action | Party Responsible | Portal |
|---|---|---|---|
| 1 | Login and select NTSA service portal | Seller | eCitizen |
| 2 | Select the vehicle and click “Transfer” | Seller | NTSA Portal |
| 3 | Upload logbook and fill new owner details | Seller | NTSA Portal |
| 4 | Pay for the transfer | Seller | NTSA Portal |
| 5 | Accept consent request | Buyer | eCitizen |
| 6 | Review, declare, and submit | Buyer | NTSA Portal |
Step-by-Step Process for NTSA Transfer of Ownership
1. Seller Initiates the Transfer
- Login to your eCitizen account.
- Navigate to the “NTSA Services Portal (New)”.
- Select “Motor Vehicle Services”.
- Choose the vehicle to transfer.
- Click on “Vehicle Transfer”, then hit “Apply”.
- Upload a clear PDF of the original logbook (colored).
- Enter the buyer’s details correctly (ID, KRA PIN, contact info).
- Pay the applicable fee based on the vehicle’s engine capacity.
2. Buyer Accepts the Transfer
- Login to your eCitizen account.
- Go to “NTSA Services Portal (New)”.
- Click on the “Notifications” tab on the homepage.
- Accept the consent request from the seller.
- Review the transfer details carefully.
- Tick the declaration box and submit for approval.
NTSA Transfer Charges by Vehicle Engine Size
The cost of transferring ownership depends on the vehicle’s engine capacity, rated in cubic centimeters (CC). The table below outlines typical fees:
| Engine Capacity (CC) | Transfer Fee (KES) |
|---|---|
| Below 1000cc | 1,660 |
| 1001cc – 1200cc | 1,890 |
| 1201cc – 1500cc | 2,055 |
| 1501cc – 1700cc | 2,230 |
| Over 1700cc | Varies (Check NTSA Portal) |
How Long Does the Transfer Take?
Once both parties complete their steps, the NTSA takes up to three working days to process and approve the transfer. You’ll receive confirmation via email and SMS when complete.
Tips to Avoid Delays
- Ensure all personal information is accurate before submission.
- Upload a clean and legible PDF of the logbook.
- Use the same ID details on eCitizen and your logbook.
- Ensure the buyer’s KRA PIN is active and matches records.
Common Errors During Transfer
- Uploading blurry or corrupted documents.
- Incorrect buyer details (especially PIN or ID number).
- Seller or buyer account not verified on eCitizen.
- Missed consent notification by the buyer.
FAQs on NTSA Transfer of Ownership
How can I know the transfer has gone through?
After NTSA approval, the new logbook appears in the buyer’s eCitizen portal under “Motor Vehicle Services.”
Can the buyer initiate the transfer?
No, only the seller can start the transfer. The buyer’s role is to accept the consent request.
What if I don’t receive a consent notification?
Check your Notifications tab in the NTSA portal. If not visible, contact NTSA support immediately.
Can I cancel a transfer after submission?
No. Once submitted and accepted, the transfer proceeds automatically. Ensure all details are final before submitting.
Is a logbook scan mandatory?
Yes. NTSA requires a colored PDF scan of the original logbook for verification purposes.
Also Read: How to Check If Your Certificate of Good Conduct Is Ready in Kenya
