How to Apply for a Passport in Kenya: Avoid Delays with These Tips

Traveling abroad from Kenya requires a valid passport. The Kenyan government’s eCitizen platform simplifies the application process, reducing paperwork and long queues.

Most steps happen online, with one in-person visit for biometric data and document verification. This guide explains the process for 2025, ensuring you secure your passport without delays.

Passport Type	Number of Pages	Cost (KES)
Ordinary Passport (A Series)	34	7,550
Ordinary Passport (B Series)	50	9,550
Ordinary Passport (C Series)	66	12,050
Diplomatic Passport	–	15,050
Mutilated Passport	–	20,050
Lost Passport	–	20,050
Certificate of Identity (for Foreigners)	–	3,050

Visit eCitizen for more details

Step 1: Create an eCitizen Account

Visit www.ecitizen.go.ke to start. Register using your national ID number and a valid email address. Log in to access the dashboard. Use an active email and phone number for updates.

Why it matters: Notifications about your application status come through these channels.
Tip: Double-check your contact details to avoid missing updates.

Step 2: Complete the Online Application

Navigate to the Department of Immigration Services on eCitizen. Select the passport application option, which directs you to immigration.ecitizen.go.ke. Choose “Make Application” and pick your passport type.

Read the instructions for Form 19 before filling it out. Enter your personal details, next of kin, and travel history. Accuracy prevents delays.

Key details to include: Full name, ID number, and contact information.
Common mistake: Mismatched information between documents and the form.

Step 3: Pay the Passport Fee

After submitting the form, pay the fee. Options include M-Pesa, debit/credit card, or bank transfer. Choose the method that suits you and follow the prompts.

Payment tip: Confirm the amount based on your passport type.
Processing: Payments are secure and processed instantly on eCitizen.

Step 4: Print Application and Receipts

Download and print the completed Form 19 and three copies of the payment invoice. These documents are mandatory for your in-person visit.

Printing advice: Ensure all text is clear and legible.
Organization: Keep documents in a folder for easy access at the immigration office.

Step 5: Book an Appointment and Visit the Immigration Office

Schedule an appointment via eCitizen for biometric capture and document submission. Visit one of the passport processing centers in Nairobi (Nyayo House), Mombasa, Kisumu, Eldoret, Nakuru, Embu, Kisii, Kericho, or Bungoma.

Arrive early with all required documents to avoid rescheduling.

Appointment tip: Book early to secure a convenient slot.
Centers: Choose the nearest location for convenience.

Step 6: Gather Required Documents

Prepare all necessary documents before your appointment. These vary based on your situation but generally include:

Original and copy of your national ID card.
Four recent passport-sized photos (white background, neutral expression).
Printed application form and payment invoices.

For minors, include:

A parental consent form.
Copies of parents’ IDs or passport biodata pages.
The minor’s birth certificate.

For applicants born outside Kenya:

A foreign birth certificate (translated into English if needed).
A recommendation letter from a Kenyan citizen with a valid ID or passport.

For renewals:

Your previous passport and a copy of the biodata page.

Photo tip: Follow specifications to avoid rejection.
Checklist: Verify all documents to streamline submission.

Step 7: Wait and Collect Your Passport

After submitting documents and biometric data, wait for processing. It takes 10 to 15 working days. An SMS notifies you when the passport is ready.

Collect it at the same immigration office. Bring your original ID and any collection slip provided. Only the applicant can collect, unless special arrangements are made.

Processing tip: Double-check application details to avoid delays.
Collection: Verify your passport details before leaving the office.

Tips to Avoid Delays

Inaccurate information causes most delays. Match all details with your official documents. Use high-quality passport photos that meet requirements. Track your application status on eCitizen for updates.

Pro tip: Contact the immigration office if you don’t receive an SMS within 15 days.
Support: Use eCitizen’s helpdesk for assistance with issues.

Why Use eCitizen?

The eCitizen platform streamlines the process, making it user-friendly. It reduces manual paperwork and centralizes all steps. You can track progress, make payments, and book appointments in one place.

Benefit: Saves time compared to traditional methods.
Accessibility: Available 24/7 for your convenience.

Final Notes

Applying for a Kenyan passport in 2025 is straightforward with eCitizen. Follow each step, prepare documents, and ensure accuracy. This process equips you for international travel without unnecessary hurdles.

For more information, visit immigration.ecitizen.go.ke.

Frequently Asked Questions

How do I apply for a passport in Kenya?

Register on eCitizen, complete Form 19, pay the fee, print documents, book an appointment, and visit an immigration office with your ID and photos.

What documents do I need for a Kenyan passport?

Bring your national ID, four passport-sized photos, printed application form, and payment receipts. For minors, include a consent form and birth certificate.