Failure to apply in time may result in impoundment of the vehicle. This guide outlines every step of the process using the NTSA TIMS system via the eCitizen portal.
Quick Summary: NTSA New Number Plate Application
| Step | Description |
|---|---|
| 1. Login | Use NTSA TIMS or eCitizen credentials |
| 2. Vehicle Registration | Select “Apply for Reflective Plate” |
| 3. Choose Reason | Select “New Generation Plate” |
| 4. Upload Documents | Logbook and plate images (PDF) |
| 5. Select Plate Shape | Square or oblong |
| 6. Notification Method | SMS is most common |
| 7. Choose Collection Point | From NTSA-approved centers |
| 8. Make Payment | Ksh 3,050 via TIMS |
Source: NTSA Official Portal
Where to Begin Your NTSA Number Plate Application
Start by visiting the NTSA TIMS platform. Use your eCitizen login or NTSA TIMS account.
Once logged in, click “Vehicle Registration.” Then choose “Apply for Reflective Plate.”
What Documents Are Needed?
- Vehicle logbook (PDF)
- Photo of front number plate
- Photo of rear number plate
- ID of person collecting plates
What Is the Cost for the New NTSA Plates?
The standard fee is Ksh 3,050. Payment is done inside the TIMS system via mobile money (M-PESA) or bank card.
Choosing Plate Shape: Square or Oblong?
Depending on your car’s design, select the plate shape. Most saloon cars use oblong, while vans or imports often prefer square plates.
Notification Method and Collection
Choose how you want to be alerted. SMS is the easiest. Select your pickup location from the list of NTSA-approved centers.
Common Issues During Application
- Incorrect file format (upload only PDF)
- Mismatch in logbook details
- Failure to complete payment step
NTSA Deadline Reminder
All vehicle owners must apply by August 29, 2025. This is a mandatory directive by the Head of Public Service. Vehicles without the new plates risk being impounded.
Official Statement
“There are enough measures in place to ensure seamless application and approval in the wake of the high numbers being witnessed.” — Andrew Kiplagat, NTSA Director of Road Safety
Benefits of the New Generation Plates
- Enhanced security features
- Improved vehicle traceability
- Aligned with modern traffic systems
- Compliance with transport regulations
How Long Does It Take to Receive Plates?
After applying and paying, you’ll get an SMS within 5–10 working days. It will include the collection date and location.
How to Track NTSA Plate Status
Log in to your TIMS profile and check application status under “My Applications.” Updates are provided in real time.
Can Someone Else Collect My Plates?
Yes. During the application, provide their ID number. They must carry original ID when collecting the plates.
Wrap-Up: Act Before the NTSA Deadline
Apply now to avoid penalties. The process is simple and quick if you follow the right steps. Don’t wait until the last minute.
Frequently Asked Questions (FAQs)
How much is NTSA new number plate application?
The cost is Ksh 3,050, payable through the NTSA portal.
Can I apply for the plates without a logbook?
No. A valid vehicle logbook is a must-have document.
Where can I collect the new plates?
You’ll choose from a list of NTSA-approved centers during application.
Is the process available for motorcycles?
Yes. The same application process applies to all registered vehicles.
Can I use the NTSA mobile app to apply?
As of now, the application must be done through the TIMS web portal.
Also Read: How to Complete NTSA Transfer of Ownership Fast on eCitizen
